1. Help Center
  2. Getting Started

How to resend the invitation?

If your employee has not logged into the mobile app yet, you can resend the invitation

To resend an invitation, follow these steps:

  1. Go to the Users tab

  2. To the far right of the user's name, click on the Resend Invitation icon:

  3. A new box will pop up asking -  Are you sure you want to resend the invitation?

  4. Click Resend Invite.

  • Invites can only be sent to users if they have not yet logged into their Timeero account. Once the user logs in, invites cannot be resent.
  • In the case of a new mobile device, you can shoot them a text or an email advising them to download the app from the App Store (iPhone) or Play Store (Android).  Be sure to include their login credentials - email and password.
  • When you resend the invite, a new machine-generated password will be generated and included in the invitation.