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      How to resend the invitation?

      If your employee has not logged into the mobile app yet, you can resend the invitation

      To resend an invitation, follow these steps:


      1. Go to the Users tab

      2. To the far right of the user's name, click on the Resend Invitation icon:

                                               

      3. A new box will pop up asking -  Are you sure you want to resend the invitation?

      4. Click Resend Invite.

      • Invites can only be sent to users if they have not yet logged into their Timeero account. Once the user logs in, invites cannot be resent.
      • In the case of a new mobile device, you can shoot them a text or an email advising them to download the app from the App Store (iPhone) or Play Store (Android).  Be sure to include their login credentials - email and password.
      • When you resend the invite, a new machine-generated password will be generated and included in the invitation.