Admins, here is how to reset passwords for your users

If your employee reaches out to you about his or her password, you can easily change it for the user.

1. Log into your Timeero account via the web portal (this cannot be done from your mobile app).
2. Next, open the Users menu.
3. Find the user and click on the pencil icon to the far right of their name.
4. Next, click on the box under Temporary Password. Type in the new password. The password must contain at least 6 characters, 1 number, 1 upper case letter, 1 lower case letter, and 1 special character such as ! or $.
5. Finally, Click on the Update button.

Now you can let your employee know you have changed their password. You will need to tell him or her what the password is. A notification will not be sent to the user when the password has been changed.