--- title: Getting Started with SMS description: Learn how Timeero SMS works, what it costs, when to use it instead of Messaging, and how to send automatic or custom texts to your employees’ phones. --- [Skip to content](https://help.timeero.com/sms-overview#main-content) English Show submenu for translations [![logo - 512.png\]](https://help.timeero.com/hs-fs/hubfs/logo%20-%20512.png?width=75&height=75&name=logo%20-%20512.png)](https://timeero.com) Open main navigation Close main navigation - English Show submenu for translations - [Go to timeero.com](https://timeero.com/) [Go to timeero.com](https://timeero.com/) Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.timeero.com/?hsLang=en) 2. [Company Settings](https://help.timeero.com/company-settings?hsLang=en) 3. [SMS Management](https://help.timeero.com/company-settings?hsLang=en#sms-management) # Getting Started with SMS ## Learn what you can use the SMS Feature for and where to find instructions on configuring settings and payment. ![Pro Plan - Blue Label](https://help.timeero.com/hs-fs/hubfs/Pro%20Plan%20-%20Blue%20Label.png?width=78&height=48&name=Pro%20Plan%20-%20Blue%20Label.png)![Premium Plan](https://help.timeero.com/hs-fs/hubfs/Premium%20Plan.png?width=79&height=49&name=Premium%20Plan.png) SMS sends text messages straight to your employees' phones. Use SMS for urgent reminders and time-sensitive updates. You can also use it as a backup for employees who don't check the app often. ### SMS or Messaging: Which Should I Use? | **Feature:** | **SMS** | **Messaging** | | --- | --- | --- | | Reaches employees who are offline or logged out | yes | No, they will see it the next time they open the app | | Who can send | Admins only | Any user, based on your messaging settings | | Employees can reply | No, SMS only goes one way | Yes | | Cost | $0.02 per message (up to 160 characters), paid for from your SMS balance | $1 per user per month | | Best for | Shift and break reminders, scheduled notifications/alerts | Conversations, questions, group chats | To learn more about Messaging, visit the [Messaging section of our Help Center](https://help.timeero.com/in-app-messaging?hsLang=en#main-content).    ### How Much Does SMS Cost? - Each message costs 2 cents for up to 160 characters. Longer messages cost more. - See our article on [Setting up Payment for SMS Notifications](https://help.timeero.com/how-to-set-up-payment-for-sms-notifications?hsLang=en) to learn how to add a pre-paid balance manually or set up auto recharge.   ### What can I Send Via SMS? - Automatic notifications. - [Managing SMS Notifications](https://help.timeero.com/sms-management?hsLang=en) - Custom messages. - [Sending an SMS Message Through Timeero](https://help.timeero.com/how-to-send-an-sms-message-through-timeero.-?hsLang=en)   ### How will I Know if Messages Were Delivered? The **Audit Log** lists every SMS sent, its recipient, and its status. To learn more, visit [Viewing the SMS Audit Log.](https://help.timeero.com/how-to-view-the-sms-audit-log?hsLang=en) \*SMS notifications can only be sent to users who have a phone number listed in their user profile.    - [Getting Started](https://help.timeero.com/getting-started?hsLang=en#main-content) - [First Steps](https://help.timeero.com/getting-started?hsLang=en#first-steps) - [Users](https://help.timeero.com/getting-started?hsLang=en#users) - [Jobs & Tasks](https://help.timeero.com/getting-started?hsLang=en#jobs-tasks) - [Scheduling](https://help.timeero.com/getting-started?hsLang=en#scheduling) - [Company Settings](https://help.timeero.com/company-settings?hsLang=en#main-content) - [Main Settings](https://help.timeero.com/company-settings?hsLang=en#main-settings) - [Break Settings](https://help.timeero.com/company-settings?hsLang=en#break-settings) - [Premium Settings](https://help.timeero.com/company-settings?hsLang=en#premium-settings) - [SMS Management](https://help.timeero.com/company-settings?hsLang=en#sms-management) - [Billing](https://help.timeero.com/billing?hsLang=en) - [Advanced Tracking Options](https://help.timeero.com/advanced-tracking-options?hsLang=en#main-content) - [Auto Clock In/ Out](https://help.timeero.com/advanced-tracking-options?hsLang=en#auto-clock-in-out) - [Timesheets, Mileage & Location Tracking](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#main-content) - [Time & Mileage page on the Web Portal](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#time-mileage-page-on-the-web-portal) - [Entries Tab on the Mobile App](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#entries-tab-on-the-mobile-app) - [Kiosk App](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#kiosk-app) - [Multi-Level Approvals](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#multi-level-approvals) - [Integrations](https://help.timeero.com/integrations?hsLang=en#main-content) - [MCP](https://help.timeero.com/integrations?hsLang=en#mcp) - [Gusto](https://help.timeero.com/integrations?hsLang=en#gusto) - [ADP Workforce Now](https://help.timeero.com/integrations?hsLang=en#adp-workforce-now) - [ADP RUN](https://help.timeero.com/integrations?hsLang=en#adp-run) - [QuickBooks Online](https://help.timeero.com/integrations?hsLang=en#quickbooks-online) - [Zapier](https://help.timeero.com/integrations?hsLang=en#zapier) - [Paychex](https://help.timeero.com/integrations?hsLang=en#paychex) - [Sandata EVV](https://help.timeero.com/integrations?hsLang=en#sandata-evv) - [Paylocity](https://help.timeero.com/integrations?hsLang=en#paylocity) - [Rippling](https://help.timeero.com/integrations?hsLang=en#rippling) - [QuickBooks Desktop](https://help.timeero.com/integrations?hsLang=en#quickbooks-desktop) - [Xero](https://help.timeero.com/integrations?hsLang=en#xero) - [PIMSY](https://help.timeero.com/integrations?hsLang=en#pimsy) - [Paycor](https://help.timeero.com/integrations?hsLang=en#paycor) - [Sage Intacct](https://help.timeero.com/integrations?hsLang=en#sage-intacct) - [Viventium](https://help.timeero.com/integrations?hsLang=en#viventium) - [BambooHR](https://help.timeero.com/integrations?hsLang=en#bamboohr) - [Reports](https://help.timeero.com/reports?hsLang=en) - [Employee Resources](https://help.timeero.com/employee-resources?hsLang=en#main-content) - [Getting Started](https://help.timeero.com/employee-resources?hsLang=en#getting-started) - [Configure Settings](https://help.timeero.com/employee-resources?hsLang=en#configure-settings) - [Managing Time & Mileage](https://help.timeero.com/employee-resources?hsLang=en#managing-time-mileage) - [Time Off Management](https://help.timeero.com/time-off-management?hsLang=en) - [In-App Messaging](https://help.timeero.com/in-app-messaging?hsLang=en#main-content) - [Message Blasts](https://help.timeero.com/in-app-messaging?hsLang=en#message-blasts) - [Product Updates](https://help.timeero.com/product-updates?hsLang=en) - [Frequently Asked Questions](https://help.timeero.com/frequently-asked-questions?hsLang=en) # Timeero For further assistance, contact our support team: +1 (888) 998-0852 or email us: hello@timeero.com © 2026 by Timeero LLC.