---
title: Managing SMS Notifications
description: Learn how to configure SMS notification settings in Timeero, choose which alerts to send via SMS, customize message content, and set up California Break reminders.
---

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1. [Help Center](https://help.timeero.com/?hsLang=en)
2. [Company Settings](https://help.timeero.com/company-settings?hsLang=en)
3. [SMS Management](https://help.timeero.com/company-settings?hsLang=en#sms-management)

# Managing SMS Notifications

## Learn how to configure SMS notifications settings, determine which notifications you would like to be sent via SMS, and customize SMS notification messages.

### ![Pro Plan - Blue Label](https://help.timeero.com/hs-fs/hubfs/Pro%20Plan%20-%20Blue%20Label.png?width=65&height=40&name=Pro%20Plan%20-%20Blue%20Label.png)![Premium Plan](https://help.timeero.com/hs-fs/hubfs/Premium%20Plan.png?width=65&height=40&name=Premium%20Plan.png)

\*SMS notifications are charged per message. To learn how to set up your payment for SMS notifications, please visit our article on Setting up Payment for SMS Notifications. 

### How do I Configure SMS Settings?

1. Go to **Company Settings**.
2. Select **SMS Management** on the left hand side.
3. Navigate to the **Notification Settings.**
4. Turn on each notification you would like your users to receive via SMS.
5. Select the **pencil icon** next to each notification to customize the message they will receive. The cost estimate for each message will show based on the number of characters it contains.    
   ![](https://help.timeero.com/hs-fs/hubfs/image-png-Sep-28-2026-05-08-07-3926-PM.png?width=439&height=305&name=image-png-Sep-28-2026-05-08-07-3926-PM.png)
6. Click **Save changes**.

\*SMS notifications can only be sent to users who have a phone number added to their user profile. 

 

### What Does Each Notification Setting do?

- Turn on **New Shift Published** to let users know when they have been assigned to a new shift.
- Turn on **Shift Start Reminder** to remind users to clock on to their scheduled shift.
- Turn on **Shift End Reminder** to remind users to clock out at the end of the day.
- Turn on **Start Break** to remind employees to start their break a certain number of hours after clocking in.
- Turn on **End Break** to remind employees to end their break a certain number of minutes after starting their break.
- Turn on **Extended Shift Alert** to remind employees that they are clocked in past their scheduled shift end time.

\* Select the **Remind** dropdown below each setting to specify when you want the SMS notification sent. 

### How Can I Turn on SMS Reminders for California Breaks?

1. Ensure that [California Breaks](https://help.timeero.com/california-break-policy?hsLang=en)are enabled and configured in your account.
2. Switch over to the **California Breaks** tab in SMS Management.
3. Turn on notifications for the first and/or second meal Break.
4. Select the dropdown below each notification to choose when they will receive it.
5. Select the **pencil icon** next to each setting to customize the message users will receive.

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