--- title: Importing Users description: If you have a lot of employees you'd like to add at one time, you can import them through a CSV spreadsheet. When importing a CSV file, please note certain fields are case-sensitive and should match t --- [Skip to content](https://help.timeero.com/importing-users#main-content) English Show submenu for translations [![logo - 512.png\]](https://help.timeero.com/hs-fs/hubfs/logo%20-%20512.png?width=75&height=75&name=logo%20-%20512.png)](https://timeero.com) Open main navigation Close main navigation - English Show submenu for translations - [Go to timeero.com](https://timeero.com/) [Go to timeero.com](https://timeero.com/) Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://help.timeero.com/?hsLang=en) 2. [Getting Started](https://help.timeero.com/getting-started?hsLang=en) 3. [Users](https://help.timeero.com/getting-started?hsLang=en#users) # Importing Users ### Learn How to: - Quickly download and add several employees at once using the custom CSV template. - Use the provided template and download it as the UTF-8 file. This will ensure a smooth, error-free import and saves the hassle on manually importing. ### How Can I Add Multiple Users at the Same Time? If you have a lot of employees you'd like to add at one time, you can import them through a CSV spreadsheet. 1. Go to the Users page and select **Import Employees** at the top. ![import employees](https://help.timeero.com/hs-fs/hubfs/Managing%20Users/import%20employees.png?width=670&height=130&name=import%20employees.png) 2. Select **Download Template** and save it to either Excel or Google Sheets. 3. Fill out each field completely and download it as a CSV. 4. Click the **Upload CSV file** button and pick the correct document. 5. Match your CSV columns with the correlating field in Timeero. You can click the **Map Common Fields** button and it will try to match columns that have exact name matches, otherwise pick from the drop down menu. Fields marked with the \* symbol are required. ![User upload](https://help.timeero.com/hs-fs/hubfs/User%20upload.png?width=420&height=815&name=User%20upload.png) 6. Once done, click **Start Import**. This may take a few minutes, depending on how many users you are adding. When **importing a CSV file**, please note certain fields are **case-sensitive** and should match template  ### How do I Format the Template? When filling out the data in your spreadsheet template, please note certain fields are **case-sensitive** or may only accept specific input. First Name - Employee's first name (not case sensitive) Last Name - Employee's last name (not case sensitive) Email - Employee's email *(must be unique, not already tied to an existing account)* Phone Number - Numbers only, do not add parenthesis, dashes or spaces. This is optional if you are not sending a user an SMS invitation. Role - admin, manager, or employee Hourly Pay Rate - This is optional Password - Must contain at least 6 characters - 1 uppercase, 1 lowercase, 1 number and 1 of these special characters: .@$!%\*#& Employee ID - This is optional Track Mileage - yes or no Send Invite - no for do not send invite, yes to select one or both of the following options Email Invite - yes or no SMS Invite - yes or no Kiosk Code - A unique 4-digit code the user must use to clock into the [Timeero iPad Kiosk App](https://help.timeero.com/terminal-kiosk-app?hsLang=en)   ### How Do I Download The CSV? If you are using CSVs to input non-ASCII characters, you will be required to select Unicode encoding. Otherwise, any invalid characters will be marked with a `?`.For example, in Microsoft Excel: 1. Click **Save as** 2. Click the drop-down menu next to **File format** 3. Select **CSV UTF-8 (Comma delimited) (.csv)** from the drop-down menu 4. Click **Save** When editing your spreadsheet in Google Sheets, downloading the file to a .csv will automatically have the UTF-8 form.   You can use your own CSV file instead if you already have one built, just make sure you have names for all of your columns!   ##### FAQs What if there are errors in my CSV when importing? Some columns are case sensitive. Double check to make sure the formatting matches the template exactly.  ##### Can I use the same template to add additional users? Yes, you are able to re-use the same template, just follow it accordingly, and once finished you will have to re-import. Any duplicate users or users with existing email addresses will be skipped. - [Getting Started](https://help.timeero.com/getting-started?hsLang=en#main-content) - [First Steps](https://help.timeero.com/getting-started?hsLang=en#first-steps) - [Users](https://help.timeero.com/getting-started?hsLang=en#users) - [Jobs & Tasks](https://help.timeero.com/getting-started?hsLang=en#jobs-tasks) - [Scheduling](https://help.timeero.com/getting-started?hsLang=en#scheduling) - [Company Settings](https://help.timeero.com/company-settings?hsLang=en#main-content) - [Main Settings](https://help.timeero.com/company-settings?hsLang=en#main-settings) - [Break Settings](https://help.timeero.com/company-settings?hsLang=en#break-settings) - [Premium Settings](https://help.timeero.com/company-settings?hsLang=en#premium-settings) - [Billing](https://help.timeero.com/billing?hsLang=en) - [Advanced Tracking Options](https://help.timeero.com/advanced-tracking-options?hsLang=en#main-content) - [Auto Clock In/ Out](https://help.timeero.com/advanced-tracking-options?hsLang=en#auto-clock-in-out) - [Timesheets, Mileage & Location Tracking](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#main-content) - [Time & Mileage page on the Web Portal](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#time-mileage-page-on-the-web-portal) - [Entries Tab on the Mobile App](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#entries-tab-on-the-mobile-app) - [Kiosk App](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#kiosk-app) - [Multi-Level Approvals](https://help.timeero.com/timesheets-mileage-location-tracking?hsLang=en#multi-level-approvals) - [Integrations](https://help.timeero.com/integrations?hsLang=en#main-content) - [MCP](https://help.timeero.com/integrations?hsLang=en#mcp) - [Gusto](https://help.timeero.com/integrations?hsLang=en#gusto) - [ADP Workforce Now](https://help.timeero.com/integrations?hsLang=en#adp-workforce-now) - [ADP RUN](https://help.timeero.com/integrations?hsLang=en#adp-run) - [QuickBooks Online](https://help.timeero.com/integrations?hsLang=en#quickbooks-online) - [Zapier](https://help.timeero.com/integrations?hsLang=en#zapier) - [Paychex](https://help.timeero.com/integrations?hsLang=en#paychex) - [Sandata EVV](https://help.timeero.com/integrations?hsLang=en#sandata-evv) - [Paylocity](https://help.timeero.com/integrations?hsLang=en#paylocity) - [Rippling](https://help.timeero.com/integrations?hsLang=en#rippling) - [QuickBooks Desktop](https://help.timeero.com/integrations?hsLang=en#quickbooks-desktop) - [Xero](https://help.timeero.com/integrations?hsLang=en#xero) - [PIMSY](https://help.timeero.com/integrations?hsLang=en#pimsy) - [Paycor](https://help.timeero.com/integrations?hsLang=en#paycor) - [Sage Intacct](https://help.timeero.com/integrations?hsLang=en#sage-intacct) - [Viventium](https://help.timeero.com/integrations?hsLang=en#viventium) - [BambooHR](https://help.timeero.com/integrations?hsLang=en#bamboohr) - [Reports](https://help.timeero.com/reports?hsLang=en) - [Employee Resources](https://help.timeero.com/employee-resources?hsLang=en#main-content) - [Getting Started](https://help.timeero.com/employee-resources?hsLang=en#getting-started) - [Configure Settings](https://help.timeero.com/employee-resources?hsLang=en#configure-settings) - [Managing Time & Mileage](https://help.timeero.com/employee-resources?hsLang=en#managing-time-mileage) - [Time Off Management](https://help.timeero.com/time-off-management?hsLang=en) - [In-App Messaging](https://help.timeero.com/in-app-messaging?hsLang=en#main-content) - [Message Blasts](https://help.timeero.com/in-app-messaging?hsLang=en#message-blasts) - [Product Updates](https://help.timeero.com/product-updates?hsLang=en) - [Frequently Asked Questions](https://help.timeero.com/frequently-asked-questions?hsLang=en) # Timeero For further assistance, contact our support team: +1 (888) 998-0852 or email us: hello@timeero.com © 2026 by Timeero LLC.