Q: Video: Adding and Managing Jobs

${frame}<a href="https://www.loom.com/embed/c4b7d9f40254447992d4c932d23fe0bd">How to Add & Manage Jobs</a>

Q: How to view clock in/out location

Web: To view the GPS locations of a time entry or shift: <ol> <li>Go to Timesheets &gt; View Times.</li> <li>You will see a button that says Show Map, if the location of the shift was captured.</li> <li>Click on Show Map to reveal the map showing the clock in and clock out GPS points.</li> </ol> iOS: <ol> <li>Go to Time Entries and tap on a time entry.</li> <li>Tap on the View Location button to reveal GPS locations on the map.</li> </ol> Android: <ol> <li>Go to Time Management and tap on a time entry.</li> <li>If the GPS coordinates was captured, you will see a button that reads View Locations on Map. Tap on it to reveal the GPS location on a map.</li> </ol>

Question 1

Video: Adding and Managing Jobs

Accepted Answer

${frame}How to Add & Manage Jobs

Question 2

How to manually sync changes on mobile

Accepted Answer

Timeero mobile app periodically syncs changes in a smart and efficient way.

The iOS and Android apps are built to work offline so you can continue tracking time even when you do not have wifi or a data connection. Once you are within a reasonable connection range, you can re-open your app and your data will be synced up.

Some changes made on your device or outside your device may not manifest immediately. For example, if a job is added by your administrator, it may not show up immediately.

However, if you want changes to appear immediately on your mobile, you can trigger a sync by going to Settings and tapping on the sync button. This will manually force a sync on your device hence all your changes on the device will be pushed to the cloud (if they haven’t already), and the latest changes from the cloud will get saved on your phone.

Android:

Tap the menu button at the top left hand side of your screen
Open settings
Then Tap to manually sync

iOS:

Tap the gear icon located at the top left hand side of your screen
Then Tap to manually sync

Question 3

Quick guide to Timeero mobile app

Accepted Answer

Use the link below to to download a PDF guide to the Timeero mobile app.

English

Spanish

This guide will show you how to:

Log in to the mobile app.
Clock in and out.
Explains some of the administrative privileges on mobile.
How to sync from the mobile app.

Question 4

iOS Guide for Employees

Accepted Answer

Getting Started

In this video you will learn how to do the following:

How to clock in and out on your iPhone
How to add notes to your timesheet.
How to attach photos to your timesheet.

${vimeo}iOS starting video

Question 5

How to view clock in/out location

Accepted Answer

Web:
To view the GPS locations of a time entry or shift:

Go to Timesheets > View Times.
You will see a button that says Show Map, if the location of the shift was captured.
Click on Show Map to reveal the map showing the clock in and clock out GPS points.

iOS:

Go to Time Entries and tap on a time entry.
Tap on the View Location button to reveal GPS locations on the map.

Android:

Go to Time Management and tap on a time entry.
If the GPS coordinates was captured, you will see a button that reads View Locations on Map. Tap on it to reveal the GPS location on a map.

Question 6

Contact Timeero Support

Accepted Answer

No one likes having to ask support for help to get their task done.

But we love our job and love speaking with the people using our software everyday. You can always reach out to us via phone, chat or email and one of our representatives will happily assist you.

Phone: 1-888-998-0582 - Monday-Friday 6am-6pm MST Chat: Live Agent - Monday-Friday 6am-9pm MST, Saturday 9am-3pm MST Email: info@timeero.com

For the fastest response time, please reach out via chat.

We are closed on Sundays.

We look forward to serving you and getting you back to tracking as quickly as possible.

Thank you and happy time managing!

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