Q: Video: Adding and Managing Jobs

${youtube}<a href="Gmvan0zKzOQ">Managing Jobs</a>

Q: How to view clock in/out location

Web: To view the GPS locations of a time entry or shift: <ol> <li>Go to Time Management &gt; View Times.</li> <li>You will see a button that says Show Map, if the location of the shift was captured.</li> <li>Click on Show Map to reveal the map showing the clock in and clock out GPS points.</li> </ol> iOS: <ol> <li>Go to Time Entries and tap on a time entry.</li> <li>Tap on the View Location button to reveal GPS locations on the map.</li> </ol> Android: <ol> <li>Go to Timesheets and tap on a time entry.</li> <li>If the GPS coordinates was captured, you will see a button that reads View Locations on Map. Tap on it to reveal the GPS location on a map.</li> </ol>

Question 1

Video: Adding and Managing Jobs

Accepted Answer

${youtube}Managing Jobs

Question 2

How to add Users or Employees in Timeero

Accepted Answer

You can invite an unlimited number of users or teammates into Timeero.

You can invite users through the mobile apps or through the web portal. In order to get more advanced settings, we recommend you use the web portal.

Web Go to Employees > Add New Employee. Fill in the names and any other requested info.

Names: Fill in the first name and last name of the employee

Email and Password: The email will be used as the username for the user/employee to log in to the mobile apps. The password is case sensitive and that is the password the employee will use to log in to the app. Once the Invite User button is clicked, they will be sent an email and an SMS (only if Invite Via SMS is checked) with their email and password in it. If you are having difficulty picking and remembering passwords for employees, you can use a standard convention such as "Last name" + "last four of SSN). So if my last name were Smith and last 4 of my SSN were 1234, my password would be Smith1234. ** Do some employees not have emails? ** We generally don't recommend fake or invalid emails because we send important on-boarding emails, overtime notification emails to employees etc which your users need to receive. However if you do choose to use an invalid or fake email, don't expect them to receive crucial information sent through email.

Track User Location: When turned on, this will require your users to verify and have their locations captured when clocking in and clocking o

Question 3

How to view clock in/out location

Accepted Answer

Web:
To view the GPS locations of a time entry or shift:

Go to Time Management > View Times.
You will see a button that says Show Map, if the location of the shift was captured.
Click on Show Map to reveal the map showing the clock in and clock out GPS points.

iOS:

Go to Time Entries and tap on a time entry.
Tap on the View Location button to reveal GPS locations on the map.

Android:

Go to Timesheets and tap on a time entry.
If the GPS coordinates was captured, you will see a button that reads View Locations on Map. Tap on it to reveal the GPS location on a map.

Question 4

How to manually sync changes on mobile

Accepted Answer

Timeero mobile app periodically syncs changes in a smart and efficient way.

The iOS and Android apps are built to work offline so you can continue tracking time even when you do not have wifi or a data connection. Once you are within a reasonable connection range, you can re-open your app and your data will be synced up.

Some changes made on your device or outside your device may not manifest immediately. For example, if a job is added by your administrator, it may not show up immediately.

However if you want it to show up immediately, you can trigger a sync by going to Settings and tapping on the sync button. This will manually force a sync on your device hence all your changes on the device will be pushed to the cloud (if they haven’t already), and the latest changes from the cloud will get saved on your phone.

As seen on Android:

As seen on iOS:

Question 5

Contact Timeero Support

Accepted Answer

No one likes having to ask Support for help to get their task done.

We love our job and love speaking with the real people using our software everyday. You can always reach out to us via phone, chat or email and one of our representatives.

We look forward to serving you and getting you back inspecting as quick as possible.

Thank you and happy time managing! ⚡

Question 6

How to export time to QuickBooks

Accepted Answer

Once you have your QuickBooks integration set up, uploading time to QuickBooks is very straightforward.

Simply run a report by going to the Reports and selecting the kind of report you want to run.
Once you have the report, you will see a button that says
. Click on the Export to QuickBooks button to export your time entries.

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