Q: Video: Adding and Managing Jobs

${frame}<a href="https://www.loom.com/embed/c4b7d9f40254447992d4c932d23fe0bd">How to Add & Manage Jobs</a>

Q: How to view clock in/out location

Web: To view the GPS locations of a time entry or shift: <ol> <li>Go to Timesheets &gt; View Times.</li> <li>You will see a button that says Show Map, if the location of the shift was captured.</li> <li>Click on Show Map to reveal the map showing the clock in and clock out GPS points.</li> </ol> iOS: <ol> <li>Go to Time Entries and tap on a time entry.</li> <li>Tap on the View Location button to reveal GPS locations on the map.</li> </ol> Android: <ol> <li>Go to Time Management and tap on a time entry.</li> <li>If the GPS coordinates was captured, you will see a button that reads View Locations on Map. Tap on it to reveal the GPS location on a map.</li> </ol>

Question 1

Video: Adding and Managing Jobs

Accepted Answer

${frame}How to Add & Manage Jobs

Question 2

How to manually sync changes on mobile

Accepted Answer

Timeero mobile app periodically syncs changes in a smart and efficient way.

The iOS and Android apps are built to work offline so you can continue tracking time even when you do not have wifi or a data connection. Once you are within a reasonable connection range, you can re-open your app and your data will be synced up.

Some changes made on your device or outside your device may not manifest immediately. For example, if a job is added by your administrator, it may not show up immediately.

However, if you want changes to appear immediately on your mobile, you can trigger a sync by going to Settings and tapping on the sync button. This will manually force a sync on your device hence all your changes on the device will be pushed to the cloud (if they haven’t already), and the latest changes from the cloud will get saved on your phone.

Android:

Tap the menu button at the top left hand side of your screen
Open settings
Then Tap to manually sync

iOS:

Tap the gear icon located at the top left hand side of your screen
Then Tap to manually sync

Question 3

How to view clock in/out location

Accepted Answer

Web:
To view the GPS locations of a time entry or shift:

Go to Timesheets > View Times.
You will see a button that says Show Map, if the location of the shift was captured.
Click on Show Map to reveal the map showing the clock in and clock out GPS points.

iOS:

Go to Time Entries and tap on a time entry.
Tap on the View Location button to reveal GPS locations on the map.

Android:

Go to Time Management and tap on a time entry.
If the GPS coordinates was captured, you will see a button that reads View Locations on Map. Tap on it to reveal the GPS location on a map.

Question 4

Contact Timeero Support

Accepted Answer

No one likes having to ask support for help to get their task done.

But we love our job and love speaking with the people using our software everyday. You can always reach out to us via phone, chat or email and one of our representatives will happily assist you.

Phone: 1-888-998-0582 - Monday-Friday 6am-6pm MST Chat: Live Agent - Monday-Friday 6am-9pm MST, Saturday 9am-3pm MST Email: info@timeero.com

For the fastest response time, please reach out via chat.

We are closed on Sundays.

We look forward to serving you and getting you back to tracking as quickly as possible.

Thank you and happy time managing!

Question 5

How to export time to QuickBooks Online

Accepted Answer

Once you have your QuickBooks integration set up, uploading time to QuickBooks is simple.

Simply run a report by going to Reports > By Employee. You can select specific employees or leave blank for all employees.
Do not select a group.
Choose the correct pay period.
Click on the Export to QuickBooks button.
You will be asked if you want to include mileage in your report. Choose Yes or No.
When the export is complete, a message will appear saying the transfer was successful.
Total hours worked will be shown on the QB weekly timesheet for each employee. In QB's, click the + New button. Under the employees column you will see weekly timesheet.
The milage cost will be shown under expenses in QB's. How do I view Mileage in QuickBooks Online

Question 6

Employee Groups

Accepted Answer

Grouping employees enables you to keep your account organized and is an excellent option for any business, big or small. You can use Groups when you are assigning Jobs and Tasks to a large number of users or for specific teams and departments. For example, you could create a group named Sales or Warehouse.

With Timeero, it is incredibly simple to group your employees by team or department using our Groups feature.

To add a new group:

Click on Employees
Next Click on Groups

Next Click on Add Group - Big Orange Button on the top right hand side of your screen. Once you click that, you will be taken here:

On this page, you will enter the Group Name of your choice and select which users (employees) will be assigned to this Group. When finished, Click on Save Group.
You will be taken back to your Groups page. Here you can see the number of Employees that are in each Group and you can easily edit the Group by clicking on the Pencil Icon located to the right of each Group.

How To View Users in a Group:

Go to Employees
Next Click on Groups
Next, in the 'No Of Employees' column, you can click on the Flag Icon (to the right of # Employees). It looks like this:

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